Terms & Conditions
Yitron reserves the right, to change, modify, add, or remove portions of this Terms and Conditions at any time. Changes will be effective when posted on the website with no other notices provided and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the website. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.
Terms of Sale
(1) Registration and Placing an Order
To place an order, you must register with us by creating an Account on the < www.yitron.com.my >. You must only submit to us information which is accurate and true. You must also keep your information up to date by informing us of any changes, by using the relevant sections of the website. You shall not misuse the website by creating multiple user accounts.
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
In order to contract with < www.yitron.com.my > you must be over 13 years of age and possess a valid credit or debit card issued by a bank acceptable to us. We retain the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity
of the party which you have contracted with. This will usually be < www.yitron.com.my > or may in some cases be a third party. Where a contract is made with a third party, < www.yitron.com.my > is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(2) Formation of Contract
To submit an order, you will be required to follow the online shopping process on the website. You will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order.
A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
A contract will relate only to those products which we deliver to you. If your order consists of more than one product, the products may be delivered to you in separate packages at separate times.
(3) Price and Payment
Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, there may be instances where errors may occur. If we discover an error in the price of any products which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the products, you will receive a full refund.
Delivery costs will be charged in addition where applicable; such additional charges are clearly displayed and included in the “Final Total”. We are under no obligation to fulfil your order if the price listed on the website is incorrect (even after your order has been acknowledged by us).
You can pay using any of our payment partners listed on our website. Similarly, you can pay all or part of the price of your order using E-gift cards, store credit or a promotional voucher.
Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds available to complete the transaction. Your card will be debited once we have sent you the Order Confirmation. The monies received upon the debiting of your card shall be treated as a deposit against the value of the products you wish to purchase. Once the products have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of products you have purchased as listed in the confirmation email.
You may use e-gift cards or promotional vouchers, while making payment for products on < www.yitron.com.my >. E-gift cards and promotional vouchers must be entered at the check-outpage online only. Physical presentation of vouchers will not be accepted.
In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with an e-gift cards purchase or redemption of that voucher on the website, we are entitled to close your Account and/or require a different means of payment. We assume no liability for the loss, theft or illegibility of gift or promotional vouchers. In rare cases, Yitron may at its sole discretion discontinue or cancel any voucher previously issued and will not be responsible for any losses arising therefrom.
Conditions for the redemption of e-gift cards or promotional vouchers:
(i) E-gift cards or promotional vouchers are valid for the specified period stated on the E-gift cards or promotional vouchers, can only be redeemed once and require to follow the terms and conditions of the E-gift cards or promotional vouchers stated.
(ii) If you place an order for a product less than the value of the E-gift cards or promotional vouchers, no refund or residual credit will be returned to you.
(iii) If the credit of a E-gift cards or promotional vouchers is insufficient for the order you wish to place, you may make up the difference using one of our accepted payment methods.
(iv) For any E-gift cards or promotional vouchers stipulated for a specified sum, if you choose to return the product, you will not be refunded the value of the cash voucher. However, if you paid partly with your own funds, this portion will be refunded.
Protection of User ID and Password
You are solely responsible for maintaining the confidentiality of your login name (User ID) and password to any other person. You are not to disclose your password to any other person. You are responsible for the use of your account, whether or not authorized by you.
You shall immediately notify Yitron’s customer service if it comes to your knowledge that your password has been compromised or there has been unauthorized use of your account.
We shall not be liable for any damage or loss of any kind suffered by you as a result of unauthorized use of your login name and password.
Purchase Related Polices
The products and services available on this website, and any prizes thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or prizes thereof, you purchase or otherwise received from us. We reserve the right, with or without notice, to cancel
or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. Customers below the age of 13 are to seek parental consent prior to making any online purchase. Please also refer to other additional policies related to orders
placed through this website.
Accuracy of Product Description
We attempt to be as accurate as possible when describing our products on this website and the products offered for sale on www.yitron.com.my contain descriptions that are provided directly by the publisher, manufacturer or distributor of such product. However, to the extent permitted by application law, www.yitron.com.my does not warrant that the product descriptions, colours or other content available on the website are accurate, complete, reliable, current, or error-free.
If a user purchases a product from our website that is not as described on the www.yitron.com.my, the user’s sole and exclusive remedy is to return such item in an unused condition for a refund of the purchase price within 3 days from date of delivery. Buyers will bear the cost of return courier or postal charges.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this website remains the property of < www.yitron.com.my > or its licensors and are protected by copyright laws and treaties around the world. All such rights are
reserved by < www.yitron.com.my > and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Limited Permission to Copy or Download
You are permitted to print or download for certain extracts from www.yitron.com.my for your personal use only. Any copies of this website saved to disk or to any other storage medium may only be used for subsequent viewing purpose or to print extracts for personal use. Any other use is strictly prohibited.
By way of example, you may not:
i) modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from or in any way exploit way of the content, in whole or in part;
ii) use any of the services on www.yitron.com.my or any element or portion thereof (including, without limitation) e-mail addresses of users for any commercial purpose whatsoever;
iii) (whether directly or indirectly) create a database whether in electronic or structured manual form by regularly or systematically downloading or storing all or any part of these web pages whether or not for personal use.
No part of this website may be reproduced or transmitted to or stored in any other website, nor may any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service without Yitron’s prior written
You must not misuse this website. You shall not use any automated systems or software to extract data from this website for any purpose. You shall not commit or encourage a criminal offence, transmit or distribute a virus including but not limited to Trojan horse, worm, logic bomb or post any other material on the website which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s propriety rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed throughout this website. Any breach of this provision would constitute a criminal offence under Section 233 of the Communications and Multimedia Act 1998. In the event such breach occurs, Yitron will report the breach to the relevant law enforcement authorities and appropriate legal action will be taken.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.
Disclaimer of Liability
The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, Yitron and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
Nothing in these Terms and Conditions shall exclude or limit Yitron’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, and misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and is not likely to damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.
This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.
Our website may contain hyperlinks. These hyperlinks connect you to sites of other organisations which are not our responsibility. We have used our reasonable endeavours in preparing our own website and the information included in it is done so in good faith. However, we have no control over any of the information you can access via other websites. Therefore, no mention of any organisation, company or individual to which our website is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of www.yitron.com.my .
You agree to indemnify, defend and hold harmless < www.yitron.com.my > and its directors, officers, employees, consultants, agents, and affiliates, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to, legal fees) arising from: (i) your use of and access to the website, including any data or content transmitted or received by you; (ii) your violation of any term of this Terms & Conditions, including without limitation your breach of any of the representations and warranties above; (iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; (iv) your violation of any applicable law, rule or regulation; (v) any claim or damages that arise as a result of any of your User Profile or any that is submitted via your account; or (vi) any other party’s access and use of the service with your unique username, password or other appropriate security code.
We reserve the right to amend or remove these Terms and Conditions and our policies at any time at its sole discretion without prior notice. All amendments to these Terms and Conditions, including our policies will be posted on www.yitron.com.my and be effective immediately. Your continued use of the website constitutes acceptance of the amended Terms and Conditions.
If any part of this Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
Yitron operates a complaints handling procedure which is used to try to resolve disputes when they first arise. We shall perform its obligations under these Terms and Conditions with reasonable skills and care.
We place great value on our customer satisfaction. You may contact us at any time using the contact details given in this website. We will attempt to address your concerns as soon as possible and will contact you on receipt of any relevant enquiry or complaint. In guarantee cases, the manufacturer or
supplier must generally be involved, and as such it may take longer to resolve such an enquiry or complaint.
In the event of a complaint it will help us if you can describe the object of your complaint as accurately as possible and, where applicable, send us copies of the order or at least the order number that was assigned to you in the Order Confirmation. In rare cases, your emails may be caught up in our spam filters or not reach us, or correspondence that we send to you may otherwise not have reached you. If you did not receive any response from us, please make further enquiries.
Disclaimer as to Ownership of Trade Marks, Images of Personalities and Third Party Copyright
< www.yitron.com.my > and Yitron logo are registered trademarks belonging to Yitron Sdn. Bhd. Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with < www.yitron.com.my > and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this website are owned by the respective trade mark owners. Where a trade mark, product name, title or logo are referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to < www.yitron.com.my >.
If you breach these Terms & Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms & Conditions.
No failure or delay by us or you in exercising any right under these Terms & Conditions shall operate as a waiver of such right or extend to or affect any other or subsequent event or impair any rights or remedies in respect of it or in any way modify or diminish our or your rights under these Terms & Conditions.
The provisions of these Terms and the Conditions are intended to be severable. If for any reason any provisions of these Terms and the Conditions shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to that jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction. Reference to other jurisdictions in this clause shall not be construed so as to affect the governing law of these Terms and the Conditions being the laws of Malaysia.
You shall not assign, transfer, novate, charge, sub-contract, create any trust over or deal in any other manner with these Terms and Conditions or all or any of your rights or obligations under these Terms and Conditions.
Third Party Rights
No person who is not a party to these Terms and Conditions shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to these Terms and Conditions its assent to any such term.
Governing Law and Jurisdiction
These Terms and Conditions (and all non-Contractual obligations arising out of or connected to them) shall be governed and construed in accordance with the laws of Malaysia. Both we and you hereby agree to submit to the non-exclusive jurisdiction of the Courts of Malaysia.
The above Terms & Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and < www.yitron.com.my >. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by a director of Yitron Sdn. Bhd. In particular nothing said by any sales person on behalf of Yitron should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by Yitron Sdn. Bhd. We shall have no liability for any such representation being untrue or misleading, save that nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us.